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Full NetSuite Business Process Architecture 

System Architecture

Digital Cryogenics works with you to first document, then visually map out your business process and application design using our chosen product lucid charts.

Business Process Mapping

Its vital to map out the "to be" of your new ERP before any configuration or development takes place.

Before we start anything we work with you to ensure all "to be" business functions are mapped out and clearly understood. Starting at the highest level we map out all of your processes. Then once you're have confirmed the high level processes we then deep dive into a function by function analyses. 


Full process map


The above example is an overview of the potato season, we use this mapping opportunity as chance for you to critically assess your business functions and refine or totally change how you work. This is the main benefit of this exercise, Digital Cryogenics are experts in NetSuite and know exactly what NetSuite can and cannot do. So we Advise and provide incites into business processes that have worked for our clients over the last decade.

We have found that not all of our competitors do this crucial step, and normally is a contributing factor when were asked to carry out an implement rescue. It is important that you set aside time and resources to be able to do this. If not, you are potentially setting yourself up to fail before you have even started. Digital cryogenics mitigates this and will not progress with our solution design until this process has been completed.

Its here we are able to garner the detailed requirement of the business that provide the blue print moving forwards.


Solution Design

Once we fully understand your business processes we proceed with initial system design.

Once all the requirements are known, we begin our solution design process. Its here we determined the full list of modules required or customisations required. We look to use as many standard features as possible within our first phase. This allows you to get used to the new ERP.

ERD example


Sometimes there just isn't an off the shelf solution available. Above is the Entity Relationship Diagram of a bespoke application. Here we mapped out every field and it's interactions which linked to a high level and then detailed process analysis. 

Documentation

This is our road map.

Our Business Requirements Document (BRD), or equivalent detailed design documentation, serves as the cornerstone for every successful ERP implementation. This critical blueprint meticulously outlines your proposed solution, ensuring a robust and tailored system architecture.

Within this comprehensive documentation, you'll find:

  • Detailed Solution Blueprints: In-depth design specifications for your new ERP system, covering every aspect of its functionality and structure.

  • Optimised Data Flows: Clear mapping of how information moves across your organization, ensuring data integrity and efficiency.

  • Seamless System Integrations: Precise plans for connecting your ERP with other critical business applications, creating a unified ecosystem.

  • Customization & Development Specifications: Detailed outlines for any required custom developments or enhancements to tailor the ERP to your unique business processes.

  • Robust Reporting Requirements: Definitions for all essential reports and analytics, empowering data-driven decision-making.

  • Thorough Testing & Training Plans: Strategies for rigorous system testing and comprehensive user training to ensure smooth adoption and operational readiness.

This meticulous approach to documentation ensures that your NetSuite solution or another platform, is designed for optimal performance, future scalability, and perfect alignment with your business goals.

Technical Leadership

We not just here to listen we are also here to guide.

We understand that this is a complex and in some instances a once in a generational change for a business. Digital Cryogenics are here to help guide you through the process using plain English. We use the philosophy of if you cannot to explain it to a person on the street you don't understand it enough yourself.  This ensures there are no blank faces and nodding heads in meetings.

Data Migration

Without your data the whole process is pointless

Data is normally the main thing that causes the most delays; as part of our design process we will highlight all business critical data needed.

Data extraction for migration should start as early as possible in the process, Digital Cryogenics do not provide data cleansing services. 

We will guide you from day one on the best practices needed to get to a good starting point. This normally begins with the selection of what data you want to move to the new system. 

We really do not advise moving over legacy transactional data. This should be exported from your current system (if its being fully retired) and a 3rd party solution used.


Implement

When the BRD is signed all hands to the pumps!

Once the BRD is approved we implement and deliver on the contents. Digital Cryogenics strongly advise not to make any changes to BRD during this process unless its absolutely necessary such as a change in government or regulatory policy. 


Quality Assurance and Testing

We make sure it works as designed.

The QA process starts during the design process, we follow ISTQB practices on requirements engineering so we can try and mitigate problems in the design before they make it to production. Digital Cryogenics creates detailed test plans to ensure adequate coverage of the overall solution.  Once testing has passed we hand the system over to you to carry out user acceptance testing.


Training

We teach you to get the best from the system

The BRD Contains the training plan, in here we identify key users and areas that will be covered in the initial training. Including timings, methodologies and locations.


Go live

Time to press the button

Go live is the most stressful day on an implementation, Digital Cryogenics will be onsite with you ensuring a smooth transition. As long as all the above steps are followed you should have a seamless transition. 


On going support

Digital Cryogenics are there for the long term

Digital Cryogenics are a long term strategic partner for your business. We deliver a phased approach when implementing an ERP

the reasons for this are the following:

  •  A big bang can take years, alienate staff and cause poor user adoption
  • As you use the new system nice to have requirements simply become not needed
  • Businesses change, what was important at the start of the project might not be relevant now
  • Requirement change over time